Return & Refund Policy for Shirt Products

1. Returns

  • Customers may request a return within 14 days of receiving their shirt products.
  • Products must be unused, unwashed, and in the original condition with all tags attached.
  • Shirts that are worn, damaged, or altered are not eligible for returns.

2. Refunds

  • Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.
  • Approved refunds will be processed within 7-10 business days to the original payment method.
  • Shipping charges, if any, are non-refundable, except in cases where the wrong or defective item was delivered.

3. Exchanges

  • Exchanges are available for size or color variations of the same shirt product, subject to availability.
  • Please contact customer support to initiate an exchange.

4. Defective or Incorrect Items

  • If you receive a defective, damaged, or incorrect shirt, please contact customer support immediately.
  • Include your order number, a description of the issue, and a photo of the product for faster processing.
  • We will provide a replacement at no additional cost or issue a full refund.

5. How to Initiate a Return or Exchange

  • Email our customer support team at jhbusdh@gmail.com with your order details and reason for return/exchange.
  • Our team will provide instructions for shipping the item back.

6. Important Notes

  • Returns or exchanges without prior approval from customer support will not be accepted.
  • We reserve the right to refuse returns that do not meet the policy requirements.
  • This policy applies only to shirt products purchased from our official store.